Degraded Performance on EU Cluster: Issues with Async and Behind-Login Crawls

Incident Report for Cludo

Resolved

The issue affecting async crawling and crawl behind login has been resolved. We’ve verified that the service are now stable. We once again apologize for the inconvenience.
Posted May 14, 2025 - 12:37 CEST

Update

We are continuing to investigate this issue.
Posted May 14, 2025 - 11:06 CEST

Investigating

We are currently investigating an issue affecting crawlers performing async crawling and crawl behind login. You may experience crawlers being unable to index content rendered asynchronously or crawlers being unable to perform crawls behind login. Our team is working to identify the root cause and will share more updates shortly.
Posted May 14, 2025 - 11:06 CEST
This incident affected: Crawler EU.
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