All Systems Operational

About This Site

The list below shows the status of the real-time services that we provide to our customers.

MyCludo - The frontend for any user-interaction with insights and search configuration.

Search API - The backend that powers all search and management operations, both pure API and standard script implementations.

Crawler - The systems that continuously updates content from customers websites or data endpoints.

MyCludo ? Operational
90 days ago
99.98 % uptime
Today
Search API EU ? Operational
90 days ago
99.95 % uptime
Today
Search API US Operational
90 days ago
99.95 % uptime
Today
Crawler EU ? Operational
90 days ago
99.98 % uptime
Today
Crawler US ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 28, 2020
Resolved - There was a search outage on the EU cluster from 2-4 AM this morning with intermittent outages continuing from 4-8:30 AM. The issue has been resolved.

In addition, we have identified the issue which has led to multiple down times over the last few weeks and are actively working to address it.
May 28, 00:00 UTC
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Resolved - This incident has been resolved.
May 22, 14:16 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
May 22, 13:56 UTC
Investigating - We are currently investigating the issue.
May 22, 13:38 UTC
May 21, 2020
Resolved - This incident has been resolved.
May 21, 08:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 06:53 UTC
Update - We are monitoring the situation.
May 21, 06:53 UTC
Investigating - We are currently investigating the issue.
May 21, 06:38 UTC
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020
Resolved - This incident has been resolved.
May 15, 05:12 UTC
Update - We are continuing to monitor for any further issues.
May 15, 05:12 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
May 14, 19:35 UTC
Investigating - We are currently investigating this issue.
May 14, 19:08 UTC
May 14, 2020