{"page_status":{"page":{"name":"Cludo","subdomain":"cludo","domain":"status.cludo.com","created_at":"2018-09-04T08:46:24.474+02:00","updated_at":"2026-10-03T11:58:04.429+02:00","url":"https://www.cludo.com","hidden_from_search":true,"css_body_background_color":"F2F2F2","css_font_color":"4D4D4D","css_light_font_color":"757575","css_greens":"39AE95","css_yellows":"F1C40F","css_oranges":"E67E22","css_reds":"BC4850","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":"status@cludo.com","allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"basic","support_url":"https://www.cludo.com/contact-support","allow_webhook_subscribers":true,"css_border_color":"E6E6E6","css_graph_color":"B73FA0","css_link_color":"662E91","page_description":"The list below shows the status of the real-time services that we provide to our customers.\r\n\u003cul\u003e\r\n\u003cli\u003e\u003cstrong\u003eMyCludo\u003c/strong\u003e: The 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increased slowness in our Search responses for the US cluster. During this time, most requests took between 10-30s, with a few requests timing out and failing to return a response.\n\nThis has normalized, and the root cause will be investigated by our team. We apologize for any inconvenience this might have caused.","impact":"major","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e18:00\u003c/var\u003e - \u003cvar data-var='time'\u003e18:00\u003c/var\u003e CEST"},{"code":"t2c2g1vxrxff","name":"Elevated Error Rate In Our AI Services","message":"AI Chat was partially degraded for ~30 minutes due to elevated error rates from our LLM provider. Other features were unaffected, and service recovered on its own.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e11:00\u003c/var\u003e - \u003cvar data-var='time'\u003e11:00\u003c/var\u003e CEST"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"qrs8g73y75lm","name":"Search Outage (EU)","message":"Search is fully operational again, and the causes will be investigated further before doing a full post-mortem on this incident.\nIf you still experience any issues, don't hesitate to reach out to support@cludo.com\n\nThank you for your patience.","impact":"critical","timestamp":"Aug \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:19\u003c/var\u003e CEST"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00+02:00","end_time":"2026-10-31T23:59:59+01:00"}