Resolved -
This incident has been resolved.
Aug 18, 19:17 CEST
Update -
The issue with Search performance in our US cluster has been resolbed.
All systems are operational.
Aug 18, 19:16 CEST
Monitoring -
A fix has been implemented, and the issue with static files loading is resolved.
There is still an ongoing issue with Search in our US cluster, but EU cluster is fully operational.
Aug 18, 17:44 CEST
Investigating -
We are continuing to investigate this issue.
Aug 18, 17:04 CEST
Identified -
We have identified an issue with static files loading. We are currently applying a solution and expecting for all systems to be back to normal soon.
Aug 18, 17:04 CEST
Investigating -
We are currently experiencing a major outage on our search cluster.
We are investigating this issue and working hard to get things back up and running as soon as possible. We apologize for any inconvenience that this must be causing.
Aug 18, 16:51 CEST